AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 872 customer reviews

Rating breakdown

872 reviews

  • 5 stars awarded by 691 reviewers
  • 4 stars awarded by 127 reviewers
  • 3 stars awarded by 25 reviewers
  • 2 stars awarded by 8 reviewers
  • 1 stars awarded by 14 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 872 customer reviews

DP1957 gave this product an overall rating of 5 / 5

Buyer review

Great price and good customer service

Car insurance for two cars fully comprehensive. Acceptance of no claims history without any issues

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

DP1957

Johno gave this product an overall rating of 5 / 5

Buyer review

Great price for top notchcover

Easy to fill in application. Price of better policy from Aviva cheaper than previous insurer.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Johno

Dingo gave this product an overall rating of 5 / 5

Buyer review

Great service

I tried buying my insurance online when something went wrong, phoned the number shown, talked to the lady on the about what happened and within 5 minutes all sorted and a very happy customer. Not the cheapest , but excellent service.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
4 / 5

Dingo

Adam gave this product an overall rating of 5 / 5

Buyer review

Easy Purchase

Easy to use and understand system. Payment process simple and documents received quickly.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Adam

MrBean gave this product an overall rating of 5 / 5

Buyer review

Looks good!

As yet my new Fully Comp Aviva Plus motor insurance policy hasn't started, but if it lives upto expectations it should be good and well priced. Of course the proof is in the pudding and hopefully I will not need to claim but my dealings with Aviva whilst setting this policy up have all been good. I've also been with Aviva before and had a good experience. It's half the price of my last insurer renewal so let's see how it goes...

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

MrBean

Johnsdrive gave this product an overall rating of 5 / 5

Buyer review

Great service

After trolling through a few web sites and getting the quotes i was looking for . I turned to Aviva everything was so easy to navigate and was very surprised and pleased at how much cheaper my quote was.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Johnsdrive

J123 gave this product an overall rating of 5 / 5

Buyer review

So easy!

Was really easy to eat a quote and purchase my insurance, so cheap with such good cover!

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
17 to 24
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

J123

Fleet gave this product an overall rating of 5 / 5

Buyer review

Excellent customer service. Staff are efficient , polite, professional and deal with all questions thoroughly

I bought car insurance on line with Avila. It was a good deal and paperwork was immediate

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Fleet

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