AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1052 customer reviews

Rating breakdown

1052 reviews

  • 5 stars awarded by 830 reviewers
  • 4 stars awarded by 161 reviewers
  • 3 stars awarded by 33 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 18 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1052 customer reviews

Mike gave this product an overall rating of 5 / 5

Buyer review

Top insurer very good price..no fuss online application

Bought car insurance for 2 cars..easy application to fill online ..several options for cover....would recommend. .best one I tryed

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Mike

madgey gave this product an overall rating of 5 / 5

Buyer review

madgey

Excellent advice all round.Contact arrangements very helpful

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5

madgey

Leemarine gave this product an overall rating of 5 / 5

Buyer review

Fantastic customer service and very clear information

Car insurance fantastic product and great service and support

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Leemarine

dajj gave this product an overall rating of 5 / 5

Buyer review

car insurance

first time I have used Aviva for car insurance easy to do on line and you get discount next year the price will be the same or less if you have had no mishaps

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

dajj

Robocop gave this product an overall rating of 5 / 5

Buyer review

Customer service 100 per cent Brilliant

I took out my car insurance because aviva are reasonabley priced and customer services were brilliant

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Robocop

PaulPureCure gave this product an overall rating of 5 / 5

Buyer review

Great Price, Simple To Set-Up

Car insurance bought online, great price and website so easy to use.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

PaulPureCure

Niks gave this product an overall rating of 5 / 5

Buyer review

Halved my costs!

I purchased multi car after calling because my current provider was so expensive to renew. Aviva halved my costs and were really easy to use and helpful. I love that I can check on the app and they even gave me extra discount as I had more no claims than I thought! Pays to shop around and go direct!

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Niks

Blobby gave this product an overall rating of 4 / 5

Buyer review

Easy done

Easy site to access, simple question format, result competitive

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
3 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Blobby

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