Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
Bern gave this product an overall rating of
Buyer review
value for money
09/05/2019
Good deal for multi car insurance and monthly payment scheme very favorable....
I would recommend Aviva to a friend
- By:
- Bern
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 5 / 5
Bern
Grom gave this product an overall rating of
Buyer review
Excellent customer service
09/05/2019
Car insurance,easy to follow online instructions,completed in minutes,needed to telephone re a previous accident,telephone contact really helpful and issue sorted quickly and efficiently.
I would recommend Aviva to a friend
- By:
- Grom
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Grom
Kwilk gave this product an overall rating of
Buyer review
Car insurance
08/05/2019
Nice and easy to complete on line and a competitive price. Hope to add additional card as they become due.
I would recommend Aviva to a friend
- By:
- Kwilk
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Kwilk
taffteague gave this product an overall rating of
Buyer review
All in one place
08/05/2019
I purchased Aviva Plus Car Insurance and utilised my car and my fiancé car on the cover and although not the cheapest I could find was more than happy with the content of the cover given. A disappointment though is that even though comprehensive insurance was taken out for myself and my fiancé it does not give you automatic cover to drive someone else's car without first informing Aviva.
I would recommend Aviva to a friend
- By:
- taffteague
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 3 / 5
- Value for money
- 3 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 4 / 5
taffteague
Bigjim gave this product an overall rating of
Buyer review
Easy to arrange at a really competitive price
08/05/2019
Comprehensive car insurance arranged really quick and easy and very competitive price
I would recommend Aviva to a friend
- By:
- Bigjim
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 4 / 5
- Value for money
- 5 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 4 / 5
Bigjim
Beeny gave this product an overall rating of
Buyer review
Great customer service friendly staff
07/05/2019
car insurance, got a good deal and would recommend them to others
I would recommend Aviva to a friend
- By:
- Beeny
- Gender:
- Female
- Age:
- 25 to 34
- Policy features and benefits
- 5 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Beeny
Ooffs gave this product an overall rating of
Buyer review
Very easey to use the site, good price and options
07/05/2019
I was very pleased with the speed of the offer and all the options. The price was good and the options allowed me to get the cover I wanted.
I would recommend Aviva to a friend
- By:
- Ooffs
- Gender:
- Female
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Ooffs
Sarah gave this product an overall rating of
Buyer review
Car insurance quote
07/05/2019
half the price of my previous insurer so very happy to insure with Aviva
I would recommend Aviva to a friend
- By:
- Sarah
- Gender:
- Female
- Age:
- 55 to 64
- Policy features and benefits
- 4 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Sarah