AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Filter reviews
Sort reviews
Rated 4.7/5 based on 1059 customer reviews

Kwilk gave this product an overall rating of 5 / 5

Buyer review

Car insurance

Nice and easy to complete on line and a competitive price. Hope to add additional card as they become due.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Kwilk

taffteague gave this product an overall rating of 4 / 5

Buyer review

All in one place

I purchased Aviva Plus Car Insurance and utilised my car and my fiancé car on the cover and although not the cheapest I could find was more than happy with the content of the cover given. A disappointment though is that even though comprehensive insurance was taken out for myself and my fiancé it does not give you automatic cover to drive someone else's car without first informing Aviva.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
3 / 5
Value for money
3 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

taffteague

Bigjim gave this product an overall rating of 4 / 5

Buyer review

Easy to arrange at a really competitive price

Comprehensive car insurance arranged really quick and easy and very competitive price

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Bigjim

Beeny gave this product an overall rating of 5 / 5

Buyer review

Great customer service friendly staff

car insurance, got a good deal and would recommend them to others

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Beeny

Ooffs gave this product an overall rating of 5 / 5

Buyer review

Very easey to use the site, good price and options

I was very pleased with the speed of the offer and all the options. The price was good and the options allowed me to get the cover I wanted.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Ooffs

Sarah gave this product an overall rating of 5 / 5

Buyer review

Car insurance quote

half the price of my previous insurer so very happy to insure with Aviva

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Sarah

Emily gave this product an overall rating of 5 / 5

Buyer review

So simple

The online process was so easy, didn't have to be on hold for ages on the phone and cheapest quote

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
25 to 34
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
2 / 5

Emily

Tuvs gave this product an overall rating of 5 / 5

Buyer review

Great customer service

Very easy to apply, not complicated with every question. Really satisfied with my car insurance.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Tuvs

Back to top