AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

A customer gave this product an overall rating of 5 / 5

Buyer review

Easy and fast process for application

I was impressed, how fast and easy the process of quotation for car insurance was. Additionally, the prices were very competitive.

I would recommend Aviva to a friend

Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

ElaH gave this product an overall rating of 5 / 5

Buyer review

Great service

Customer service always on hand to help with advice . Always had my excellent house insurance from Aviva and come back for my car insurance.. Aviva really can’t be beaten on price and insurance cover

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

ElaH

Frankie gave this product an overall rating of 5 / 5

Buyer review

Great work

Very easy going , very reliable and also very helpful and a very good insurance

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
17 to 24
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Frankie

Steff gave this product an overall rating of 5 / 5

Buyer review

Unbelievable price

Already got pension with Aviva so got a multi policy discount for my car insurance. Couldn't believe the price!!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
17 to 24
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Steff

Mooseman gave this product an overall rating of 5 / 5

Buyer review

Quick and simple

Recently bought car insurance after relying on comparison sites for several years. Aviva aren't on so had to enter all my details again but well worth it. Couldn't find a better deal and great cover for anywhere close to the premium quoted. Really easy to buy, couldn't be happier, and saved me a significant sum over my previous insurer.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Mooseman

Potash gave this product an overall rating of 5 / 5

Buyer review

Fast and efficient

Easy from start to finish. Very straightforward application process.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Potash

Chelle gave this product an overall rating of 5 / 5

Buyer review

Great customer service

Aviva staff are probably the best insurance company I have dealt with in a long time. Prices are great if you have more than one policy and there staff are very helpful, and polite. A pleasure to business with, thank you aviva

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Chelle

Andypandy gave this product an overall rating of 5 / 5

Buyer review

Wonderful service.

I bought my car insurance which went without any hassle. I did speak to a human being at the other end of my phone who was more than helpful with good advice. Thank you Aviva.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Andypandy

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