AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1061 customer reviews

Rating breakdown

1061 reviews

  • 5 stars awarded by 835 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1061 customer reviews

Jayemp gave this product an overall rating of 5 / 5

Buyer review

Impressed with service

Changed to Aviva regular after own car insurance i increased.Delighted with result

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Jayemp

Sandikins gave this product an overall rating of 5 / 5

Buyer review

Car insurance

Amazing service when changing insurance providers. No hard sales, all questions answered in easy to understand non technical language

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Sandikins

Scribnler gave this product an overall rating of 5 / 5

Buyer review

Good value

Car insurance not the cheapest quote but I know they are a good trusted company.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Scribnler

Ktkou gave this product an overall rating of 4 / 5

Buyer review

Excellent product

Would recommend to anyone saved me a lot of money especially due to me knowing it was going to shoot due to having an accident last year's but with breakdown etc it's was still cheaper than my renewal with admiral

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Ktkou

Walter gave this product an overall rating of 5 / 5

Buyer review

Satisfied customer

Motor insurance. Quick cheap and no extra pressure Should you need to cancel anytime Which because of the service I have no intention of doing.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Walter

roone gave this product an overall rating of 5 / 5

Buyer review

Returning to Aviva , after two years . Bought new Car and had Manufacturers Insurance . Going back to an Insurer that i trust .

I returned to Aviva , after taking Manufacturers Insurance . On a new Car . Aviva insurance was cheaper , for much better cover . I contacted the Manufacturers Insurance . They could not offer , any where near the extras . Also it was over a third more expensive .Just for their cover . Having tried other Insurers over the years . I always come back to Aviva . No Company can compare . Where else can a Milk Truck hit you at 3-40 pm . You report it at 4-10 pm , when you arrive home . By 4-30 pm , you are being booked in at The Manufacturers Repair Shop . 15 minutes later , you are driving home , in a loan Car . I have also been hit , from the side , while stationary in a queue of Cars . By a Heavy Goods . Both times it was not my fault . Both times Aviva Legal Services , fought for me . The result , No Claims Payment refunded . Case won . We also use Aviva for our Home Insurance . They do not question any valid claim , and will support you in any legal action .

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

roone

IliyanDimitrov gave this product an overall rating of 4 / 5

Buyer review

High level of service.

I needed my insurance fast and I knew from a friend about the avivas site. Its took me 2 minutes to like the offers and 3 minutes to sign and pay. I am so happy now .

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
3 / 5
Ease of purchase
5 / 5

IliyanDimitrov

Zamir gave this product an overall rating of 5 / 5

Buyer review

Quick fast insurance online. No hassle

Bought car insurance online very quick. Less questions, this website when putting your driver licence number need no more information about how long you have held your licence or convictions which i find really good

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44

Zamir

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