AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

Spud gave this product an overall rating of 5 / 5

Buyer review

Really good customer service

I was looking for a fully comprehensive insurance cover and was recommended Aviva by a friend and I found their online and phone service very easy to use. I had no trouble getting the cover I wanted. Very pleased with service.

I would recommend Aviva to a friend

By:
Gender:
Male

Spud

Nessy58 gave this product an overall rating of 5 / 5

Buyer review

Easy peasy

Bought car insurance for my ford couple of days later partners car died so had to get another car and my partner had my old one it was so easy sorting out the swapping of drivers etc took no time at all

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Nessy58

ticktock gave this product an overall rating of 4 / 5

Buyer review

Great Customer Service

Very efficient English speaking sales people and very helpful. Don't be fooled by the add car scheme I found it cheaper to insure my vehicles separately

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
3 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

ticktock

RoadRunner gave this product an overall rating of 5 / 5

Buyer review

Great internet service

I found the online quotes for car insurance easy to use. When I actually took out the insurance this was also straightforward. Took just minutes to complete and was able to print everything out.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

RoadRunner

LolQ gave this product an overall rating of 5 / 5

Buyer review

Great price

Took out a 2 car policy. Significantly cheaper and from a leading brand which gives me confidence.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

LolQ

Angeleyes gave this product an overall rating of 5 / 5

Buyer review

Hopeful for a long and happy year with no problems that need me to get in touch with you

Well I give you a full 5stars as I’m am a new customer and I hope you live up to being a very good insurance.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Angeleyes

Jetty gave this product an overall rating of 5 / 5

Buyer review

Very efficient

Excellent quote after a very easy on-line application. No trouble at all.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Jetty

Michael gave this product an overall rating of 5 / 5

Buyer review

Great value for money

Aviva are one of the best company out there when it come to Car and home insurance, they are very competitive and customer service is wonderful.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Michael

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