AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Filter reviews
Sort reviews
Rated 4.7/5 based on 1059 customer reviews

Troyvonb gave this product an overall rating of 1 / 5

Buyer review

Many mistakes

I had to close a car policy with Aviva Ireland and to subscribe a new one with Aviva UK but many mistakes were made (wrong plate number, wrong dates, lost documents) that cost me a lot of time and money. It's really worrying to see that such a famous insurance company can do these mistakes.

By:

I'm very sorry to read your review. I've sent you an email so that I can look into your concerns further. Many thanks

Tasha, Aviva Social Media Team

Troyvonb

John gave this product an overall rating of 5 / 5

Buyer review

Great customer service

I've bought Aviva regular and i was so easy just to add a extra extra services.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

John

OpaJim gave this product an overall rating of 5 / 5

Buyer review

Couldn’t believe the price.

Enquired about insuring my two cars on one policy the quote I was given which I have now taken up It was less for the two than I paid just for one last year and the cover is enhanced on my last insurer. I really couldn’t be more pleased and Aviva made the change so easy. Thanks Aviva hope this is the start of a long relationship

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

OpaJim

Pops gave this product an overall rating of 5 / 5

Buyer review

Soon sorted!!

I found the Aviva website very easy and quick to use. Within a few minutes we were able to get a very competitive quote for our 'multicar' needs. The fact that we can pay monthly for our insurance rather than pay immediately was also an added bonus.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64

Pops

Returnofthemac gave this product an overall rating of 5 / 5

Buyer review

Quick and easy quote and purchase....best value too.

Aviva Plus comprehensive motor insurance with all the trimmings.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Returnofthemac

Husseinchamas gave this product an overall rating of 5 / 5

Buyer review

5 stars service

5 stars service Easy to join aviva Cheap then others company Friendly customer service

I would recommend Aviva to a friend

By:
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Husseinchamas

ddhuk gave this product an overall rating of 5 / 5

Buyer review

Sensible price without unwanted frills

I didn't want EU cover or another person to be able to drive my car, which most others include by default and won't remove. Hence I got a sensible price for car insuranace without having to pay for unwanted frills. Excellent option to pay monthly at zero interest. Perfect :-) Website easy and quick to use.

I would recommend Aviva to a friend

By:
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

ddhuk

Elzeebub gave this product an overall rating of 5 / 5

Buyer review

Easy done

Straight forward and to the point. AVIVA was not only cheaper but over 20 pounds cheaper then my quotes price with my current provider! Easy to view details online and support is there when needed.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Elzeebub

Back to top