AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

K055710 gave this product an overall rating of 4 / 5

Buyer review

Great Website, simple and easy to use

Signed up for Auto insurance, tried everyone including the popular sites that check everyone, decided on Aviva. Straightforward website, lots of helpful explanations to fill in the application. And extremely competitive on price, I need to add a couple of things later, but for now I'm very happy.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

K055710

gelu8888 gave this product an overall rating of 5 / 5

Buyer review

Professional services!

Quick and professional services! This is all I need. Nice platform and application.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

gelu8888

mjh2579 gave this product an overall rating of 5 / 5

Buyer review

Great customer service

Car insurance very happy with the quote i was given Will use again without hesitation

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

mjh2579

Gill gave this product an overall rating of 5 / 5

Buyer review

Really easy process online

Car insurance - the online process is really simple and quick - and well priced with a range of options

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64

Gill

Thomas gave this product an overall rating of 4 / 5

Buyer review

Good Value early days yet

This insurance appears better value compared to my existing car insurance. You can only judge the policy when you have to make a claim

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
3 / 5
Ease of purchase
4 / 5

Thomas

Np62 gave this product an overall rating of 5 / 5

Buyer review

Easy to use

Easy to use simple to see various option of cover abd costs

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Np62

Stefan gave this product an overall rating of 5 / 5

Buyer review

Great services

i make contract insurence for my car and i am very satisfied about AVIVA services .its make easy .everything is online,very fast and cheap price.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Stefan

Hillbilly gave this product an overall rating of 5 / 5

Buyer review

Hillbilly

Avivaplus motor insurance , simple online application, 3 alternative levels of cover, so depending on your personal requirements Avilva are able to offer you an extremely competitive quote purchase online with immediate cover or plan for a future date, the quote remains fixed for 60 days ..

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
2 / 5
Ease of purchase
5 / 5

Hillbilly

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