Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
Stefan gave this product an overall rating of
Buyer review
Great services
25/03/2019
i make contract insurence for my car and i am very satisfied about AVIVA services .its make easy .everything is online,very fast and cheap price.
I would recommend Aviva to a friend
- By:
- Stefan
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Stefan
Hillbilly gave this product an overall rating of
Buyer review
Hillbilly
25/03/2019
Avivaplus motor insurance , simple online application, 3 alternative levels of cover, so depending on your personal requirements Avilva are able to offer you an extremely competitive quote purchase online with immediate cover or plan for a future date, the quote remains fixed for 60 days ..
I would recommend Aviva to a friend
- By:
- Hillbilly
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 2 / 5
- Ease of purchase
- 5 / 5
Hillbilly
Roadrunner gave this product an overall rating of
Buyer review
Simple
25/03/2019
Remember Aviva is not on a comparison website , so they don't pay commission to these websites , which will be factored into the price you pay . Imagine my pleasant surprise when I found out that Aviva's quote was cheaper than any comparison website . Answer all questions totally honestly and it's a very quick process . Then add in the free instalment plan . I had a query and the phone was answered quickly and courteously . So far it's a case of what's not to like ?
I would recommend Aviva to a friend
- By:
- Roadrunner
- Age:
- 55 to 64
Roadrunner
Anna17 gave this product an overall rating of
Buyer review
Good customer service
25/03/2019
AvivaPlus policy purchased. Very comprehensive cover and competitive pricing, beat my renewal quote which was still pretty good. Like the benefit of being able to pay monthly interest free, big selling point as I usually pay in one go! Will also look to add other family vehicles as and when
I would recommend Aviva to a friend
- By:
- Anna17
- Gender:
- Female
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 4 / 5
Anna17
lofty gave this product an overall rating of
Buyer review
Mr A Jones
25/03/2019
I purchased my car insurance with Aviva, I found the person I dealt with friendly,helpful and very professional, I also saved over two hundred pounds for the same amount of cover, what's not to like.???
I would recommend Aviva to a friend
- By:
- lofty
- Gender:
- Male
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
lofty
dcmawson gave this product an overall rating of
Buyer review
Great
25/03/2019
Very happy with Aviva. The policy fits my needs. Customer service has been good. I love the app.
I would recommend Aviva to a friend
- By:
- dcmawson
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
dcmawson
Rolo gave this product an overall rating of
Buyer review
Great customer service
24/03/2019
Car insurance for the second time now I had a very good experience first time so I purchased again.
I would recommend Aviva to a friend
- By:
- Rolo
- Gender:
- Male
- Age:
- 35 to 44
Rolo
yatesy gave this product an overall rating of
Buyer review
efficient
24/03/2019
I bought car insurance at a competitive price . Quick and efficient
I would recommend Aviva to a friend
- By:
- yatesy
- Gender:
- Male
- Age:
- 55 to 64
yatesy