AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

Terry gave this product an overall rating of 4 / 5

Buyer review

Fairly easy to get insurance quote.

Car insurance, but have my pension and health insurance also with Aviva. Handy to have it all under one umbrella.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Terry

daoc gave this product an overall rating of 5 / 5

Buyer review

Well done Aviva!

I purchased AvivaPlus car insurance because I was so impressed by the Aviva representative dealing with a major (100K plus) buildings claim on behalf of my parents. 10 days into my policy and I had a cracked windscreen. Next morning the windscreen was fixed. Because of the policy I have, if they had needed to replace the windscreen there would have been no excess - very unusual these days. Thank you

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54

daoc

terydactyl gave this product an overall rating of 5 / 5

Buyer review

Excellent Product

Purchased Comprehensive Car Insurance at a price that is reasonable compared to other companies. Delighted as Aviva do not get involved in ridiculous comparison sites but offer an excellent product at an acceptable cost. The forms to fill in are unusually clear & easy to complete and the service provided is very efficient.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

terydactyl

Irishdave gave this product an overall rating of 5 / 5

Buyer review

Quick and easy

The application for my car insurance was very quick and easy to understand and would recommend aviva insurance to anyone

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Irishdave

craig gave this product an overall rating of 5 / 5

Buyer review

first class service

very simple to set up, very competitive price compared to other leading insurance companies

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

craig

Beanie gave this product an overall rating of 5 / 5

Buyer review

Great price!

I purchased my car insurance because of the good price quoted. I am an elderly driver and price and clear information of what I am buying is paramount.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Beanie

Archbarch gave this product an overall rating of 5 / 5

Buyer review

very pleasant member of staff. So helpful and efficient. Promised to ring me back and did so with all the answeres.

Car insurance and home insurance which was most competitive. Also very helpful staff.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Archbarch

Jay11 gave this product an overall rating of 5 / 5

Buyer review

Excellent

Chose my insurance online, it was so simple to do with Aviva, so easy to select what I wanted, their Web site was set up to make things simple. I liked the way the extras you can choose, all had the prices beside them, so the customer can add what they want and keep to a certain budget if needed. Nothing is hidden

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Jay11

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