AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

Scoobie27 gave this product an overall rating of 5 / 5

Buyer review

car insurance

Excellent service many thanks. Will recommend friends and family.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over

Scoobie27

Raj777 gave this product an overall rating of 5 / 5

Buyer review

Insurance

Car insurance Very competitive quote and excellent service from AVIVA staff You get discount if you are a shareholder Do the AVIVA drive through there app for further discount Interest free monthly payments Multicar discounts I would happily recommend them from my experience

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Raj777

Jackbiker gave this product an overall rating of 4 / 5

Buyer review

The right price and good website

You were not the cheapest but have strong brand recognition. The price and coverage was good. The website was easy to navigate. The monthly payment at no apparent extra cost!!! was attractive, but it pleased.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Jackbiker

Nadir gave this product an overall rating of 5 / 5

Buyer review

Sikandar

Excelent service and best price . Ease of purchace and value of money. Would recommend a friend

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Nadir

Michael gave this product an overall rating of 5 / 5

Buyer review

Value!

Unbeateable prices and great cover. Easy to buy and uk call centre

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Michael

shobnall2000 gave this product an overall rating of 5 / 5

Buyer review

Have my pension with aviva so decided to try out my car insurance and they were brilliant they did everything to make sure that I got the best

First class company for all your needs from pension to insurance witch I have both and can't fault this company

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

shobnall2000

spin gave this product an overall rating of 5 / 5

Buyer review

Excellent product

Purchased car insurance on-line and was very happy with the product, the services provided and of course the cost!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

spin

granny51 gave this product an overall rating of 5 / 5

Buyer review

Car Insurance purchase

I recently tried to purchase Aviva car insurance online but was unable to complete, so had to phone the contact number. I was answered by an extremely helpful and knowledgeable employee. I took out the premier insurance which offers so much more than most car insurance policies. The price was much cheaper than similar policies and the service I received was first class. Would highly recommend giving Aviva a try.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

granny51

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