Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
Pete gave this product an overall rating of
Buyer review
Great customer loyalty provision
09/03/2019
Comprehensive car insurance with NCD protection, Foreign use etc in the Premium format. Be aware the online application form states no claims for 4 years but the paper documents confirmation of disclosure states 5 Years!! Check before committing in case if future difficulty when claiming.
I would recommend Aviva to a friend
- By:
- Pete
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 4 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 4 / 5
Pete
Adamek gave this product an overall rating of
Buyer review
Easy to do online good price
09/03/2019
Car insurance xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend Aviva to a friend
- By:
- Adamek
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 4 / 5
- Value for money
- 5 / 5
- Ease of purchase
- 5 / 5
Adamek
Scoobie27 gave this product an overall rating of
Buyer review
car insurance
06/03/2019
Excellent service many thanks. Will recommend friends and family.
I would recommend Aviva to a friend
- By:
- Scoobie27
- Gender:
- Male
- Age:
- 65 or over
Scoobie27
Raj777 gave this product an overall rating of
Buyer review
Insurance
05/03/2019
Car insurance Very competitive quote and excellent service from AVIVA staff You get discount if you are a shareholder Do the AVIVA drive through there app for further discount Interest free monthly payments Multicar discounts I would happily recommend them from my experience
I would recommend Aviva to a friend
- By:
- Raj777
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Raj777
Jackbiker gave this product an overall rating of
Buyer review
The right price and good website
04/03/2019
You were not the cheapest but have strong brand recognition. The price and coverage was good. The website was easy to navigate. The monthly payment at no apparent extra cost!!! was attractive, but it pleased.
I would recommend Aviva to a friend
- By:
- Jackbiker
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 4 / 5
Jackbiker
Nadir gave this product an overall rating of
Buyer review
Sikandar
04/03/2019
Excelent service and best price . Ease of purchace and value of money. Would recommend a friend
I would recommend Aviva to a friend
- By:
- Nadir
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Nadir
Michael gave this product an overall rating of
Buyer review
Value!
03/03/2019
Unbeateable prices and great cover. Easy to buy and uk call centre
I would recommend Aviva to a friend
- By:
- Michael
- Gender:
- Male
- Age:
- 25 to 34
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Michael
shobnall2000 gave this product an overall rating of
Buyer review
Have my pension with aviva so decided to try out my car insurance and they were brilliant they did everything to make sure that I got the best
03/03/2019
First class company for all your needs from pension to insurance witch I have both and can't fault this company
I would recommend Aviva to a friend
- By:
- shobnall2000
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
shobnall2000