AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1061 customer reviews

Rating breakdown

1061 reviews

  • 5 stars awarded by 835 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1061 customer reviews

spin gave this product an overall rating of 5 / 5

Buyer review

Excellent product

Purchased car insurance on-line and was very happy with the product, the services provided and of course the cost!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

spin

granny51 gave this product an overall rating of 5 / 5

Buyer review

Car Insurance purchase

I recently tried to purchase Aviva car insurance online but was unable to complete, so had to phone the contact number. I was answered by an extremely helpful and knowledgeable employee. I took out the premier insurance which offers so much more than most car insurance policies. The price was much cheaper than similar policies and the service I received was first class. Would highly recommend giving Aviva a try.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

granny51

MelM gave this product an overall rating of 5 / 5

Buyer review

Great customer service & communication.

Purchased car insurance , good quote , clear website , great communication and helpful staff when I had a query . Would highly recommend .

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

MelM

Debz gave this product an overall rating of 5 / 5

Buyer review

CAR INSURANCE

Recently bought car insurance online. Website amazingly easy to navigate. Straightforward questions and insurance quote very competitive.

I would recommend Aviva to a friend

By:
Gender:
Female

Debz

Igor gave this product an overall rating of 5 / 5

Buyer review

Solid insurance

Got a comprehensive car insurance. I like the fact that I don't need to pay the whole year and I don't get penalised for it as it's the same price. Got the premium cover and it was cheaper then with my other insurer. Would recommend it, but still not sure how they would handle claims. Hope never to find out.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Igor

Port gave this product an overall rating of 5 / 5

Buyer review

Best insurance company and excellent customer service

I bought a car insurance, very cheap as compared to numerous websites visited. No upfront payment or deposit but flexible equal monthly payments and very excellent customer service received from the agent who dealt with me.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Port

Nickname gave this product an overall rating of 5 / 5

Buyer review

Very smooth and easy process

I received my annual renewal for car insurance from Aviva and the premium had more than doubled. I went on the Aviva website. Very smooth and easy process, resulting in a premium of a bit less than last year. Result!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over

Nickname

Charliebarley gave this product an overall rating of 5 / 5

Buyer review

Excerlent Service

From the first call I made to check on a premium for my car insurance I found the staff very knowledgeable and very friendly to deal with. I received a quote within a few minutes. When my House & Contents are I shall be changing to your company.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Charliebarley

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