AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1061 customer reviews

Rating breakdown

1061 reviews

  • 5 stars awarded by 835 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1061 customer reviews

gottie gave this product an overall rating of 5 / 5

Buyer review

Good experience from customer support. All questions explained in detail.

Easily set up Aviva Plus car insurance and far cheaper than any other like for like. Impressed!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

gottie

roberto gave this product an overall rating of 5 / 5

Buyer review

very good customer service

i will tell my friends and family about my Aviva insurance cos. i think they are the best in the market. And a very good customer service as well.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

roberto

Shabba gave this product an overall rating of 5 / 5

Buyer review

Easy and quick

It's was my car insurance renewal and I received an email from Aviva so I thought I'd check them out. It was really quick and easy to get a quote and they turned out to be far cheaper than anyone else including the comparison websites. Really easy to sort and I'm very impressed.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Shabba

Babu gave this product an overall rating of 5 / 5

Buyer review

Great service

Great and really good service. Easy to purchase. Value for money

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Babu

Hotshot1106 gave this product an overall rating of 5 / 5

Buyer review

Very helpful

The lady I spoke to was pleasant and very helpful and she quoted me happy and I would defantly use Aviva again great customer experience

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Hotshot1106

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