AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Filter reviews
Sort reviews
Rated 4.7/5 based on 1059 customer reviews

Jamesttt gave this product an overall rating of 4 / 5

Buyer review

Good start

Bought aviva plus car insurance . First time with Aviva so will see how we go but I primarily bought this policy , (even though cheaper policies out there )as do not want to continuously change company each year , that I can stop the policy anytime without a charge and liked the fact that RAC breakdown cover can be included for a good price. Was a bit confused at first between quotes online for aviva and avivaplus but a quick online chat sorted out what I needed . Would have given 5 stars if a little bit cheaper .

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
4 / 5

Jamesttt

Alexander gave this product an overall rating of 5 / 5

Buyer review

Helpful call centre and friendly service

Car insurance. Not the cheapest quote but the best all round to suit my needs

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Alexander

Mark gave this product an overall rating of 5 / 5

Buyer review

Great experience

Really decent price and enen went cheeper finding out I had 9 years ncb instead of four forgot I had mobility car thew years back

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Mark

Fraster gave this product an overall rating of 5 / 5

Buyer review

So far so good

For the level of cover and the assurance of a 5 star rated Insurance I am happy with my pricing this year

I would recommend Aviva to a friend

By:
Gender:
Male
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Fraster

trickydicky gave this product an overall rating of 5 / 5

Buyer review

Good British Company

Motor and Home Buildings/Contents purchased. I am a former Aviva employee now Aviva pensioner so I appreciate good value for my money. Also my insurance were formerly with LV and Legal and General for many years -good British Companies that have been swallowed up by Allianz. Time to go back to my roots! You should go back to the Norwich Union branding

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

trickydicky

Rajiv gave this product an overall rating of 5 / 5

Buyer review

Unique and with great value for money

I bought this insurance for myself and my spouse as additional driver. I got an amazing deal. This product also has a unique feature which allows you to drive any car if needed with full comprehensive cover.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Rajiv

JohnR gave this product an overall rating of 5 / 5

Buyer review

Great Insurance deal

I needed car insurance having come out of a company car after 15 years and had no no claims history other than a letter from the company insurance. Having used Aviva previously, I called and spoke to a very helpful lady who told me what Aviva could do, got a choice of insurance packages and easy as that. The documents were available online almost immediately. Great service, great package. Would have no hesitation in using them again.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

JohnR

Kitty gave this product an overall rating of 5 / 5

Buyer review

Magic Aviva

Got our car insurance from Aviva and very happ help full staff

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Kitty

Back to top