AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1061 customer reviews

Rating breakdown

1061 reviews

  • 5 stars awarded by 835 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1061 customer reviews

Silvia gave this product an overall rating of 4 / 5

Buyer review

Good deal

I put my insurance with Aviva and I am happy! Good staff

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54

Silvia

Royalty gave this product an overall rating of 5 / 5

Buyer review

Efficient and straightforward.

Car insurance made simple, cost effective and efficient .

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over

Royalty

xerxes gave this product an overall rating of 5 / 5

Buyer review

Easy and no traps

The online insurance purchase for my newly acquired car went with no hassle or hidden rules. It was simple, fast and working almost immediately. THANK YOU!!! :-)

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

xerxes

Snowy gave this product an overall rating of 5 / 5

Buyer review

Exellent

Easy site to navigate,excellent cover at an excellent price. Would recommend.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Snowy

DP1957 gave this product an overall rating of 5 / 5

Buyer review

Great price and good customer service

Car insurance for two cars fully comprehensive. Acceptance of no claims history without any issues

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

DP1957

Johno gave this product an overall rating of 5 / 5

Buyer review

Great price for top notchcover

Easy to fill in application. Price of better policy from Aviva cheaper than previous insurer.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Johno

Dingo gave this product an overall rating of 5 / 5

Buyer review

Great service

I tried buying my insurance online when something went wrong, phoned the number shown, talked to the lady on the about what happened and within 5 minutes all sorted and a very happy customer. Not the cheapest , but excellent service.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
4 / 5

Dingo

Adam gave this product an overall rating of 5 / 5

Buyer review

Easy Purchase

Easy to use and understand system. Payment process simple and documents received quickly.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Adam

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