AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

J123 gave this product an overall rating of 5 / 5

Buyer review

So easy!

Was really easy to eat a quote and purchase my insurance, so cheap with such good cover!

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
17 to 24
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

J123

Fleet gave this product an overall rating of 5 / 5

Buyer review

Excellent customer service. Staff are efficient , polite, professional and deal with all questions thoroughly

I bought car insurance on line with Avila. It was a good deal and paperwork was immediate

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Fleet

philb gave this product an overall rating of 5 / 5

Buyer review

so easy

decided to look at car insurance. Far cheaper than my current insurer and also any others. Did it all on line but decided to call to make sure all was ok. Agreed to send paper docs and also monthly payments with no extras added on

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over

philb

Jonny gave this product an overall rating of 5 / 5

Buyer review

Competitive prices

Cheapest insurance I could find and makes it even better because aviva are a massive company.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Jonny

Sandy gave this product an overall rating of 5 / 5

Buyer review

Web site very easy to navigate

Very good price good value for money.the Web site is easy to get around very happy

I would recommend Aviva to a friend

By:
Gender:
Female

Sandy

Alan gave this product an overall rating of 5 / 5

Buyer review

Excellent service

Questionnaire for quotation was very clear, I got some very helpful advice over the telephone and the quote was very competitive

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Alan

NickB gave this product an overall rating of 5 / 5

Buyer review

Great service and great price. Really happy with the service as well!

As per above really happy with the benefits and cover!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

NickB

Happycustomer gave this product an overall rating of 5 / 5

Buyer review

Fantastic customer service. Quick response.

From start of enquiry to obtaining insurance everything was arranged quickly and proffesionaly. Thank you to all.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Happycustomer

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