AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1061 customer reviews

Rating breakdown

1061 reviews

  • 5 stars awarded by 835 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1061 customer reviews

NickB gave this product an overall rating of 5 / 5

Buyer review

Great service and great price. Really happy with the service as well!

As per above really happy with the benefits and cover!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

NickB

Happycustomer gave this product an overall rating of 5 / 5

Buyer review

Fantastic customer service. Quick response.

From start of enquiry to obtaining insurance everything was arranged quickly and proffesionaly. Thank you to all.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Happycustomer

Milesahead gave this product an overall rating of 4 / 5

Buyer review

Good Deal

I’ve bought fully comp insurance on the one family car which includes business use for myself. I can also drives another persons car with their permission which I do from time to time fully comp too. I’ve come back to AVIVA having left a couple of years ago due to renewal costs being overwhelming but they now claim to offer the same as a new customer so we’ll wait and see on that. All documentation has arrived on time.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Milesahead

Bitza gave this product an overall rating of 5 / 5

Buyer review

Super

Car insurance. Easy to purchase and the best deal on the market. Thanks!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Bitza

Joany gave this product an overall rating of 5 / 5

Buyer review

Great service

Service, quick and easy to manage. Brilliant price too. Would recommend the service to anyone

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Joany

Anesta gave this product an overall rating of 4 / 5

Buyer review

Smooth operation

Reasonable price, helpful customer advisor, simple policies without unexpected surprises

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Anesta

Claire10 gave this product an overall rating of 5 / 5

Buyer review

Easy to navigate and great deal

Premium comprehensive cover for 2nd year driving. Great value for money, best deal i could find and included alot of add on within the price making it a well rounded plan.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
25 to 34
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5

Claire10

JIMMY gave this product an overall rating of 5 / 5

Buyer review

best insurance company

I brought a car insurance, i am really happy with ÀVIVA insurance

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

JIMMY

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