Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
NickB gave this product an overall rating of
Buyer review
Great service and great price. Really happy with the service as well!
30/11/2019
As per above really happy with the benefits and cover!
I would recommend Aviva to a friend
- By:
- NickB
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
NickB
Happycustomer gave this product an overall rating of
Buyer review
Fantastic customer service. Quick response.
30/11/2019
From start of enquiry to obtaining insurance everything was arranged quickly and proffesionaly. Thank you to all.
I would recommend Aviva to a friend
- By:
- Happycustomer
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Happycustomer
Milesahead gave this product an overall rating of
Buyer review
Good Deal
29/11/2019
I’ve bought fully comp insurance on the one family car which includes business use for myself. I can also drives another persons car with their permission which I do from time to time fully comp too. I’ve come back to AVIVA having left a couple of years ago due to renewal costs being overwhelming but they now claim to offer the same as a new customer so we’ll wait and see on that. All documentation has arrived on time.
I would recommend Aviva to a friend
- By:
- Milesahead
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 5 / 5
Milesahead
Bitza gave this product an overall rating of
Buyer review
Super
29/11/2019
Car insurance. Easy to purchase and the best deal on the market. Thanks!
I would recommend Aviva to a friend
- By:
- Bitza
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Bitza
Joany gave this product an overall rating of
Buyer review
Great service
28/11/2019
Service, quick and easy to manage. Brilliant price too. Would recommend the service to anyone
I would recommend Aviva to a friend
- By:
- Joany
- Gender:
- Female
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Joany
Anesta gave this product an overall rating of
Buyer review
Smooth operation
28/11/2019
Reasonable price, helpful customer advisor, simple policies without unexpected surprises
I would recommend Aviva to a friend
- By:
- Anesta
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Anesta
Claire10 gave this product an overall rating of
Buyer review
Easy to navigate and great deal
28/11/2019
Premium comprehensive cover for 2nd year driving. Great value for money, best deal i could find and included alot of add on within the price making it a well rounded plan.
I would recommend Aviva to a friend
- By:
- Claire10
- Gender:
- Female
- Age:
- 25 to 34
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 4 / 5
Claire10
JIMMY gave this product an overall rating of
Buyer review
best insurance company
27/11/2019
I brought a car insurance, i am really happy with ÀVIVA insurance
I would recommend Aviva to a friend
- By:
- JIMMY
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 4 / 5
JIMMY