Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
Micky gave this product an overall rating of
Buyer review
Car insurance
04/11/2019
Quick and easy and a very competitive rate, would recommend.
I would recommend Aviva to a friend
- By:
- Micky
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 2 / 5
Micky
Daley gave this product an overall rating of
Buyer review
Great product and service
04/11/2019
I paid a little more than my renewal price but the plus membership has so many add ins that it’s the ideal package
I would recommend Aviva to a friend
- By:
- Daley
- Gender:
- Male
- Age:
- 25 to 34
- Policy features and benefits
- 4 / 5
- Value for money
- 2 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 4 / 5
Daley
colpip gave this product an overall rating of
Buyer review
car insurance
03/11/2019
Have found this company to be most helpful, in dealing with my new car insurance. The site is easy to use, and assistance over the phone first rate, would recommend them for curtsy help, and general knowledge of their policies.
I would recommend Aviva to a friend
- By:
- colpip
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
colpip
Robbie gave this product an overall rating of
Buyer review
Insurance Renewal
03/11/2019
Very easy to renew my insurance for another year on improved terms.
I would recommend Aviva to a friend
- By:
- Robbie
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Robbie
Khani gave this product an overall rating of
Buyer review
Service wise very nice
02/11/2019
Very very reasonable price,and very good service,all over perfect
I would recommend Aviva to a friend
- By:
- Khani
- Gender:
- Male
- Age:
- 25 to 34
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Khani
LouLou gave this product an overall rating of
Buyer review
Great service and the site was trouble free.
02/11/2019
I have house and home insurance with Aviva already and have always found this good value for money. I decided to go for car insurance this year as my last provider was very expensive and had gone up in price again!! I was delighted with the quote and happy to have all my insurances car and home with Aviva. I have recommended Aviva to friends and family too.
I would recommend Aviva to a friend
- By:
- LouLou
- Gender:
- Female
- Age:
- 65 or over
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
LouLou
Weebob gave this product an overall rating of
Buyer review
Great customer service and very helpfully
02/11/2019
New car insurance and i have been with u for a long time.
I would recommend Aviva to a friend
- By:
- Weebob
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Weebob
Lesley gave this product an overall rating of
Buyer review
Excellent Service
01/11/2019
Comparing renewal quotes - Aviva by far the most compatative. Extremely easy to purchase on line and offered monthly payments without interest. Done deal!
I would recommend Aviva to a friend
- By:
- Lesley
- Gender:
- Female
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Lesley