AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

colpip gave this product an overall rating of 5 / 5

Buyer review

car insurance

Have found this company to be most helpful, in dealing with my new car insurance. The site is easy to use, and assistance over the phone first rate, would recommend them for curtsy help, and general knowledge of their policies.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

colpip

Robbie gave this product an overall rating of 5 / 5

Buyer review

Insurance Renewal

Very easy to renew my insurance for another year on improved terms.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Robbie

Khani gave this product an overall rating of 5 / 5

Buyer review

Service wise very nice

Very very reasonable price,and very good service,all over perfect

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Khani

LouLou gave this product an overall rating of 5 / 5

Buyer review

Great service and the site was trouble free.

I have house and home insurance with Aviva already and have always found this good value for money. I decided to go for car insurance this year as my last provider was very expensive and had gone up in price again!! I was delighted with the quote and happy to have all my insurances car and home with Aviva. I have recommended Aviva to friends and family too.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

LouLou

Weebob gave this product an overall rating of 5 / 5

Buyer review

Great customer service and very helpfully

New car insurance and i have been with u for a long time.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Weebob

Lesley gave this product an overall rating of 5 / 5

Buyer review

Excellent Service

Comparing renewal quotes - Aviva by far the most compatative. Extremely easy to purchase on line and offered monthly payments without interest. Done deal!

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Lesley

franmoh gave this product an overall rating of 5 / 5

Buyer review

Good option

I bought comprehensive insurance for a car. Nice to know that you can pay monthly with no additional interest charges and you can cancel at anytime.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

franmoh

Jocg gave this product an overall rating of 5 / 5

Buyer review

Value for money

I have used Aviva for many years and have a number of current items from them. After looking elsewhere, to compare, I generally tend to come back to Aviva for their excellent service and prompt settlements. My latest purchase of car insurance was as easy to set up as ever.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Jocg

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