AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

Phileas gave this product an overall rating of 5 / 5

Buyer review

Very efficient and helpful

Fully comprehensive car insurance for a change of car

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over

Phileas

Catherine gave this product an overall rating of 5 / 5

Buyer review

Great customer service

Aviva staff were helpful understanding and patient with my questions. Insurance quote offered the best value with back up for all my driving needs. Thank you Aviva

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Catherine

Akhtar gave this product an overall rating of 5 / 5

Buyer review

The best ever online experience to buy motor insurance.

I bought the peace of mind from AVIVA. It’s too simple on their own website instead of others

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Akhtar

adda gave this product an overall rating of 5 / 5

Buyer review

Good pricing

No interest charges, 12 month equal payments. Very good pricing.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

adda

David gave this product an overall rating of 3 / 5

Buyer review

So Far , So Good

Car Insurance, due to start 08.10.19 however a payment was taken 25.09.19 and I am still awaiting my documents, hard copies

By:
Gender:
Male
Age:
65 or over
Ease of purchase
1 / 5

David

Mags gave this product an overall rating of 5 / 5

Buyer review

Easy and clear transaction

I purchased car insurance.. Very competitive . Cost less than current provider with more benefits

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Mags

Bumble gave this product an overall rating of 5 / 5

Buyer review

Whole transaction completed quickly and simply

Competive quote Completed by simple questionnaire I think that the policy is geared to my individual needs When I spoke to a representative he was very friendly and helpful

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Bumble

Paula gave this product an overall rating of 5 / 5

Buyer review

Great price and ability to pay monthly at no cost

Was able to reduce the price for our 2 cars from Standard Aviva policy, with all the features and more at a lower price and ability to pay monthly.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Paula

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