AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1061 customer reviews

Rating breakdown

1061 reviews

  • 5 stars awarded by 835 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1061 customer reviews

Allotment gave this product an overall rating of 5 / 5

Buyer review

Transaction completed in two stages by telephone - call handlers were excellent, both friendly and helpful

Aviva Plus Comprehensive car insurance policy. All details carefully explained and paperwork arrived as required.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Allotment

Gift gave this product an overall rating of 5 / 5

Buyer review

Great flexibility.

Comprehensive motor vehicle insurance on a pay monthly stalments.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
4 / 5
Value for money
2 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Gift

Notused gave this product an overall rating of 5 / 5

Buyer review

Very good service

I have purchased car Insurance &I found the staff very helpful in dealing with my questions I felt the staff put at me at ease Very friendly and helpful I will be contacting them when my house insurance is due for renewal

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
4 / 5

Notused

Wilf gave this product an overall rating of 5 / 5

Buyer review

Great service

I saved £900 with Aviva and the the lady i spoke to was an absolute gem. I was amazed with the level of cover they gave me including fully comp on other vehicles. The service was fast and easy and with 0% interest if you choose to pay monthly i honestly could not ask for more. I will definitely renew my policy with Aviva next year.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Wilf

Cali gave this product an overall rating of 5 / 5

Buyer review

Customer service

So helpful. Easy to access. Clear consise forms and online help. And not forgetting great value car insurance

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Cali

Bej1401 gave this product an overall rating of 4 / 5

Buyer review

New Customer

Car Insurance as a result of general search around suppliers

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
3 / 5

Bej1401

A customer gave this product an overall rating of 5 / 5

Buyer review

!!!!

Very straightforward, great prices for premiums! Highly recommend!

I would recommend Aviva to a friend

Gender:
Male
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Tracy gave this product an overall rating of 5 / 5

Buyer review

Excellent costomer service

I was looking for a cheeper car insurance then the one i had so I asked for a quote from Aviva . It was all most half price cheeper.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
35 to 44
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
4 / 5

Tracy

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