AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

Daven gave this product an overall rating of 5 / 5

Buyer review

Very good price

Purchased home and car insurance for 2 cars very good price and just one monthly payment interest free

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Daven

Duchesse gave this product an overall rating of 5 / 5

Buyer review

Brilliant customer service

Saved an unbelievable amount by switching my insurance company to Aviva!

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Duchesse

Johnd gave this product an overall rating of 5 / 5

Buyer review

Excellent service throughout

I found checking for car insurance online very easy. The quote was less than most other quotes I found. I spoke to customer service who were very helpful and I took out the insurance. I was also told that my next year's renewal would be at the same cost, so all in all,a very pleasant experience.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Johnd

SIMBA gave this product an overall rating of 5 / 5

Buyer review

GOOD REPUTATION

Others with experience of Aviva have told me of the good service they received when in need of support. This was the main reason for my switching to Aviva. They need to be there when you need them as well as being competitively priced.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

SIMBA

Pinkey gave this product an overall rating of 5 / 5

Buyer review

Great service

First time used Aviva for my car insurance. Lovely polite service on the telephone. Really helpful with queries regarding policy. Easy to set up.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Pinkey

A customer gave this product an overall rating of 5 / 5

Buyer review

Easy online process

Easy online process which gave a quick and very competitive price for car insurance.

I would recommend Aviva to a friend

Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

LIzs gave this product an overall rating of 5 / 5

Buyer review

Quick & easy to obtain quote for car cover

Very simple process to obtain quote and progress, price and cover reasonable

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

LIzs

mrfox gave this product an overall rating of 5 / 5

Buyer review

Happy. Customer

Easy site to use and cheapest price but with all the benefits I’m used to having.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

mrfox

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