Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
Bilal gave this product an overall rating of
Buyer review
Excellent car insurance
09/03/2020
Easy and quick to add a car to Aviva plus. Pay monthly with no interest and at a low price.
I would recommend Aviva to a friend
- By:
- Bilal
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Bilal
LuxDave gave this product an overall rating of
Buyer review
Excellent service
09/03/2020
Excellent all round service. Great value for money. Easy to setup and get cover
I would recommend Aviva to a friend
- By:
- LuxDave
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
LuxDave
Dannev gave this product an overall rating of
Buyer review
Great customer service
08/03/2020
Dual Car insurance - all round simple process and a saving on what our incumbent was raising the costs to this year, but also on what we paid to them last year. All in all a great experience
I would recommend Aviva to a friend
- By:
- Dannev
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Dannev
Dadoronron gave this product an overall rating of
Buyer review
Great service easy to use website
07/03/2020
My new car insurance. Very competitive price and easy to set up
I would recommend Aviva to a friend
- By:
- Dadoronron
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Dadoronron
smudge gave this product an overall rating of
Buyer review
new policy
07/03/2020
good policy with added benefit of fully comp cover on other vehicles when required.no exta charge for monthly payments.
I would recommend Aviva to a friend
- By:
- smudge
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 4 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 5 / 5
smudge
Mack gave this product an overall rating of
Buyer review
Very good on line and with phone query
07/03/2020
Initial quote easily obtained on line and a subsequent change of plan necessitated a phone call for advice, this was handled very quickly and easily. I did find the existence of two similar policies being available a bit confusing in regards to the difference between them
I would recommend Aviva to a friend
- By:
- Mack
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 4 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Mack
Oscar gave this product an overall rating of
Buyer review
No-fuss process, very appreciated.
07/03/2020
Car insurance, pay monthly, no extra charges, very much ahead of all the competition. Thanks
I would recommend Aviva to a friend
- By:
- Oscar
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Oscar
TG1785 gave this product an overall rating of
Buyer review
Hardwork
07/03/2020
Done the online process and was happy with the price so went with it. Checked my policy and it was Third Party. I selected Fully Comp. Hardwork
- By:
- TG1785
- Gender:
- Male
- Age:
- 25 to 34
- Policy features and benefits
- 3 / 5
- Value for money
- 3 / 5
- Customer experience
- 1 / 5
- Ease of purchase
- 1 / 5
TG1785