AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Filter reviews
Sort reviews
Rated 4.7/5 based on 1059 customer reviews

Montrose gave this product an overall rating of 4 / 5

Buyer review

New Customer

Good telephone service compared to other providers

I would recommend Aviva to a friend

By:
Gender:
Male
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Montrose

Malkie52 gave this product an overall rating of 5 / 5

Buyer review

Easy and straightforward transaction

Very easy and straightforward to go on line and fill in the information required, and within seconds you get a quote that you can accept or take time to look at and go back to later to accept or decline. Excellent service.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Malkie52

Jojo gave this product an overall rating of 5 / 5

Buyer review

Easy

The online service was easy to complete and the replies and documents were sent within minutes. The price was also very competitive

I would recommend Aviva to a friend

By:
Gender:
Male
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Jojo

Tony gave this product an overall rating of 5 / 5

Buyer review

Fantastic Price

I have recently moved my car insurance to Aviva because of the Fantastic price. Not only was it cheaper to start with, the cover was better and what made the biggest difference was no monthly payment charges. Thank you Aviva for moving with the times and making an effort to reduce costs

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Tony

Stupot gave this product an overall rating of 5 / 5

Buyer review

Great

Quick easy and straight forward excellent service And will share with friends

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54

Stupot

Gdad gave this product an overall rating of 4 / 5

Buyer review

Good package.

Overall a fair price after my previous insurer increased renewal by 30 per cent with no changes in circumstances.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Gdad

ssaa gave this product an overall rating of 5 / 5

Buyer review

Excellent

Excellent website good value. No problem so far but you only really how good any insurance is when you need to claim on it

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

ssaa

Nidum gave this product an overall rating of 4 / 5

Buyer review

Nidum

Initially light mixup relating to documents being sent by e-mail but later rectified. Good value cover for price.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Nidum

Back to top