Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
Mags gave this product an overall rating of
Buyer review
Great customer service and a fantastic price
29/07/2019
I bought car insurance at a great price and had a great experience on the phone, nothing was a bother for the young man I spoke to
I would recommend Aviva to a friend
- By:
- Mags
- Gender:
- Female
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Mags
LordLucan gave this product an overall rating of
Buyer review
LordLucan
29/07/2019
Motor cover to fit the bill and a good price too! All aspects were easy to follow and pleasantly surprised at instalment free payments. Good value and reliable.
I would recommend Aviva to a friend
- By:
- LordLucan
- Gender:
- Male
- Age:
- 65 or over
LordLucan
DuneBuggy gave this product an overall rating of
Buyer review
Good deal
28/07/2019
Best offer. Easy to use website. Good for multi car.
I would recommend Aviva to a friend
- By:
- DuneBuggy
DuneBuggy
Mull gave this product an overall rating of
Buyer review
Great choice
28/07/2019
Hi it was a little bit more than the other quote but the cover was much better hi I was a little bit dearer than the others but the cover I got there
I would recommend Aviva to a friend
- By:
- Mull
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Mull
Blondie gave this product an overall rating of
Buyer review
Car insurance
28/07/2019
A good comprehensive reasonably priced car policy from a good presented web site. Not the cheapest quote but good value with ability to pay monthly at no charge. Site and paperwork first class.
I would recommend Aviva to a friend
- By:
- Blondie
- Gender:
- Female
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Blondie
Attiii gave this product an overall rating of
Buyer review
Very good
28/07/2019
Hi I’m very happy with aviva I naver seem insurance company like that they are very good specially I like the way our paying system love it no interest system this why I love it price is little bit high buh other things is very good
I would recommend Aviva to a friend
- By:
- Attiii
- Gender:
- Male
- Age:
- 25 to 34
- Policy features and benefits
- 4 / 5
- Value for money
- 3 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 1 / 5
Attiii
BANDY gave this product an overall rating of
Buyer review
Good Communication
27/07/2019
Car Insurance I was able to get a reasonable reduction from my previous company
I would recommend Aviva to a friend
- By:
- BANDY
- Gender:
- Female
- Age:
- 65 or over
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 4 / 5
BANDY
jaydee gave this product an overall rating of
Buyer review
Car insurance
27/07/2019
Very easy website and good price. Gives me the cover I require.
I would recommend Aviva to a friend
- By:
- jaydee
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
jaydee