Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
pricers gave this product an overall rating of
Buyer review
Nearly great deal
22/07/2019
It was a great price and product but very disappointed that couldn't make an annual payment
I would recommend Aviva to a friend
- By:
- pricers
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Thank you for insuring with us and your positive review. As AvivaPlus is on a subscription model, we offer it on monthly payments. However, we don't charge interest and take payments on card, so there would be no difference in premium if you were to pay in full. It is possible to pay in advance by speaking to the customer service team over the phone or our live chat service if you so wish, though the premium would be the same. I hope this helps, thank you again for joining AvivaPlus.
Yannis, Aviva Web Team
pricers
Keri gave this product an overall rating of
Buyer review
Great offer
22/07/2019
Car insurance I am pleased with the cost . Will see when service required
I would recommend Aviva to a friend
- By:
- Keri
- Gender:
- Female
- Age:
- 45 to 54
Keri
GFunk gave this product an overall rating of
Buyer review
Good price, easy to use site
22/07/2019
Multi-car insurance, price was very competitive, the website was really easy to use. I'm yet to have to use the insurance and to be honest I hope I never have to.
I would recommend Aviva to a friend
- By:
- GFunk
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 5 / 5
GFunk
Patrick gave this product an overall rating of
Buyer review
Easy to purchase
21/07/2019
This policy was half the price of other quotes and through a broker this was unacceptable Well done Aviva for producing a sensible and good deal for the motorist
I would recommend Aviva to a friend
- By:
- Patrick
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Patrick
DrVM gave this product an overall rating of
Buyer review
Good Customer Support
20/07/2019
I have purchased "Multi Car" insurance policy from Aviva. Competitive price, with wide choice of "additions"/"removals". Unfortunately, twice my DOB was wrongly printed in the documents, but after contacting them, they put this right and sent me the correct documents.
I would recommend Aviva to a friend
- By:
- DrVM
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
DrVM
Happycustomer gave this product an overall rating of
Buyer review
Good price and service
20/07/2019
Having been insured on one car last year, not only did the renewal price come through better than the previous year, but Aviva insured our second car for an even better price than than who we had been insured with. The cover is comprehensive and the team are very helpful should you need to speak to them too. Overall a very happy customer.
I would recommend Aviva to a friend
- By:
- Happycustomer
- Gender:
- Female
- Age:
- 45 to 54
- Policy features and benefits
- 4 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Happycustomer
eddie gave this product an overall rating of
Buyer review
Affordable Car Insurance
20/07/2019
After obtaining seven quotes, including the company I am insured with at the moment, by far Aviva were the cheapest with the best cover.
I would recommend Aviva to a friend
- By:
- eddie
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
eddie
bracknellrk gave this product an overall rating of
Buyer review
Very helpful and efficient
19/07/2019
I bought car insurance for significantly less than that quoted by my insurance broker. The customer service rep was very helpful and efficient and the online application form (including purchase) was easy to use.
I would recommend Aviva to a friend
- By:
- bracknellrk
- Gender:
- Female
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 4 / 5
bracknellrk