Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
Tommy gave this product an overall rating of
Buyer review
Who knew car insurance could be this easy?
06/07/2019
This is simplicity at its best. Great value for money and even better customer service. Highly recommend.
I would recommend Aviva to a friend
- By:
- Tommy
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Tommy
Kris gave this product an overall rating of
Buyer review
Customer service
06/07/2019
Excellent service a company that really wants to make money.
I would recommend Aviva to a friend
- By:
- Kris
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Kris
chubby gave this product an overall rating of
Buyer review
easey
06/07/2019
car insurance no interest and no charge for changes
I would recommend Aviva to a friend
- By:
- chubby
- Gender:
- Male
- Age:
- 65 or over
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
chubby
Mimi gave this product an overall rating of
Buyer review
Customer service
06/07/2019
Car and home insurance. Easy to use on line service, good price.
I would recommend Aviva to a friend
- By:
- Mimi
- Gender:
- Female
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Mimi
Sth1 gave this product an overall rating of
Buyer review
Super easy
06/07/2019
Car insurance, easy to apply and set up. Up and running within 10 mins.
I would recommend Aviva to a friend
- By:
- Sth1
- Gender:
- Female
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Sth1
Benny gave this product an overall rating of
Buyer review
First class
05/07/2019
I have purchased house and contents insurance from Aviva also car insurance and I am happy with the service I received
I would recommend Aviva to a friend
- By:
- Benny
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Benny
Richie74 gave this product an overall rating of
Buyer review
Great online service and options of cover
05/07/2019
Great cover and very clear on levels of cover and additional optional extra cover. Liked option to pay monthly with no additional interest too!
I would recommend Aviva to a friend
- By:
- Richie74
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Richie74
tone gave this product an overall rating of
Buyer review
good service bar none
04/07/2019
On requesting cover, no difficult question, just general answers, very polite staff, would recommend any one to try aviva.
I would recommend Aviva to a friend
- By:
- tone
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 4 / 5
- Value for money
- 4 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 4 / 5
tone