AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

GreaseMonkey gave this product an overall rating of 5 / 5

Buyer review

Straightforward Purchase

I received excellent service from your staff. Also, the price was acceptable and lower than the inflated increase proposed by my existing supplier.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

GreaseMonkey

Sue55 gave this product an overall rating of 5 / 5

Buyer review

Easy to follow on line application at a competitive rate.

Fully comp motor insurance including all I asked for. Quality brand and very competitive.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Sue55

Godfather gave this product an overall rating of 5 / 5

Buyer review

It was easy to get a quote,save and then pay.It was also great value .

Car insurance.last year with direct line. As I was told this year they put up the price a lot for no reason.When I asked they said all insurances had gone up.NO they have not. Paid a little less by moving companies.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Godfather

Yorkybob gave this product an overall rating of 5 / 5

Buyer review

Great customer service

Just bought car insurance from Aviva, good experience and reasonable price.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Yorkybob

Ibby gave this product an overall rating of 5 / 5

Buyer review

Ease of purchase and great service

Got a initial quote very quickly, no messing about Called up and they advised my online quote already includes a online discount. Great customer service. I opted for premium cover however it’s abit annoying that I have to tell Aviva every time I choose to driver another car. There’s a small form you have to fill online and then you have access to another vehicle for 5days. Great service overall

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Ibby

Greig gave this product an overall rating of 4 / 5

Buyer review

Simple and cost-effective

Every year I compare insurance, go for the cheapest deal and pay annually to avoid unnecessarily paying interest. However this year I received an email from Aviva for the car plus, where I found their price to be reasonable and with no interest charges and there renewal guarantee I felt I would give it a go!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Greig

Luke1974 gave this product an overall rating of 5 / 5

Buyer review

Easy

Fast, Effective and Easy....I will keep using it....

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Luke1974

Jimbob gave this product an overall rating of 5 / 5

Buyer review

Great system. Simple. Great quote.

I got a Great quote for car insurance. Cheaper and with more cover than other sites. The site is very user friendly, simple and fast to use.. I shopped around and this was certainly the best.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
25 to 34
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Jimbob

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