AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

Chippy gave this product an overall rating of 4 / 5

Buyer review

Easy to complete

It was easy to complete and cost less than my previous policy.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Chippy

Coupe gave this product an overall rating of 5 / 5

Buyer review

Great website

Straight forward and easy to comprehend website. It has all the information you need to decide which product you want. The option of so many products linked discounts and a single renewal date was excellent!!!

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Coupe

Monn gave this product an overall rating of 5 / 5

Buyer review

Very good customer service and the three options policy to choose that was a great idea

I have bought the insurance and It was unbelievable when I have got the quote no deposit at the front only monthly pad and I saved over 600 pounds I’m so happy to choose AvivaPlus thank you

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Monn

Haleyc gave this product an overall rating of 5 / 5

Buyer review

Fab customer service

Easy to purchase everything in one place fab team thankyou best quote I got

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
25 to 34
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Haleyc

Victallowin gave this product an overall rating of 5 / 5

Buyer review

Great experience online and even via customer service when needed.

It was really easy to sort my insurance online and then contact to customer service great as well. I would happily recommend Aviv Plus to anyone

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Victallowin

Faidoo gave this product an overall rating of 4 / 5

Buyer review

Happy customer

Bought car insurance. Not the cheapest compared to other quotes from comparison websites but comparing what was actually covered in the quote, the aviva car insurance was best value for money. And the whole process from quote to buying was the simplest I’ve ever experienced when buying car insurance.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Faidoo

Hero007 gave this product an overall rating of 5 / 5

Buyer review

Great service

Thank you for your simple service online was easy to apply online for my car insurance I recommend Aviva to everyone thanks again

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Hero007

A customer gave this product an overall rating of 4 / 5

Buyer review

good feedback

bought car insurance, there was no messing about, or quibble,iwas very satisfied with the service.

I would recommend Aviva to a friend

Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

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