Overall rating
This product has been awarded an overall rating of from 1061 customer reviews
Rating breakdown
1061 reviews
- 5 stars awarded by 835 reviewers
- 4 stars awarded by 163 reviewers
- 3 stars awarded by 34 reviewers
- 2 stars awarded by 10 reviewers
- 1 stars awarded by 19 reviewers
These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.
About ratings and reviews
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
TrishaLeeds gave this product an overall rating of
Buyer review
Quick and easy
27/05/2019
I bought car insurance which was much cheaper than the renewal quote from my previous insurer. The website was easy to navigate and I was pleased with the purchase, especially as I could pay monthly without incurring any interest.
I would recommend Aviva to a friend
- By:
- TrishaLeeds
- Gender:
- Female
- Age:
- 65 or over
TrishaLeeds
Sarah gave this product an overall rating of
Buyer review
Cheap car insurance!
27/05/2019
Never expected it and was totally surprised that my car insurance was 100 per year cheaper than the 4 main comparison sites!
I would recommend Aviva to a friend
- By:
- Sarah
- Gender:
- Female
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Sarah
Coops gave this product an overall rating of
Buyer review
comprehensive cover with competitive rate and easy to arrange on line
27/05/2019
Motor insurance offered with extensive range of cover - far greater and better than my current insurers.
I would recommend Aviva to a friend
- By:
- Coops
- Gender:
- Male
- Age:
- 65 or over
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Coops
Jamesyboy gave this product an overall rating of
Buyer review
Health cusgomer
27/05/2019
Bought car insurance on better conditions and saved a quarter of the other asking price
I would recommend Aviva to a friend
- By:
- Jamesyboy
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 1 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Jamesyboy
Chris gave this product an overall rating of
Buyer review
Good value and customer service
27/05/2019
I purchased a multi car policy which was good value!! And able to pay monthly at no extra cost.
I would recommend Aviva to a friend
- By:
- Chris
- Gender:
- Male
- Age:
- 35 to 44
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
Chris
AdrianP gave this product an overall rating of
Buyer review
Car Insurance Great Quote
26/05/2019
Excellent online service quick efficient and hassle free. Quote was half that of insurance being replaced for comparable terms. Go Avila Plus!
I would recommend Aviva to a friend
- By:
- AdrianP
- Gender:
- Male
- Age:
- 55 to 64
- Policy features and benefits
- 5 / 5
- Value for money
- 5 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 5 / 5
AdrianP
Rickster gave this product an overall rating of
Buyer review
It was a quick, easy and affordable experience applying for car insurance online
26/05/2019
It was a quick, easy and affordable experience applying for car insurance online
I would recommend Aviva to a friend
- By:
- Rickster
- Gender:
- Male
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 4 / 5
- Customer experience
- 4 / 5
- Ease of purchase
- 4 / 5
Rickster
EllieSomerset gave this product an overall rating of
Buyer review
Patient Professional advise and information
25/05/2019
I bought Car insurance over the phone . I spoke to a call handler called Stephen who could not have been any more kinder or helpful. I would thoroughly recommend you get a quote from Aviva and I am very pleased I have switched to Aviva. Many thanks
I would recommend Aviva to a friend
- By:
- EllieSomerset
- Gender:
- Female
- Age:
- 45 to 54
- Policy features and benefits
- 5 / 5
- Value for money
- 4 / 5
- Customer experience
- 5 / 5
- Ease of purchase
- 4 / 5
EllieSomerset