AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1059 customer reviews

Rating breakdown

1059 reviews

  • 5 stars awarded by 833 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1059 customer reviews

A customer gave this product an overall rating of 5 / 5

Buyer review

Monthly payments

The ease of paying your regular monthly payment instead of a large deposit is a brilliant idea!

I would recommend Aviva to a friend

Gender:
Female
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Yvonne gave this product an overall rating of 5 / 5

Buyer review

excellent service

Being already an Aviva customer, I know their customer service is excellent the on line tools are great and easy to use.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Yvonne

Jimc gave this product an overall rating of 5 / 5

Buyer review

Easily negotiated purchase

Motor insurance at a good price with easy payment method at no extra cost. What's not to like about that

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Jimc

Sweetpea gave this product an overall rating of 5 / 5

Buyer review

Great service

We have all of our policies with Aviva..Great service and prices

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Sweetpea

Sepu gave this product an overall rating of 5 / 5

Buyer review

Competitive priced

Great price and easy to use website - Much cheaper than Direct Line

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Sepu

YoungTaff gave this product an overall rating of 4 / 5

Buyer review

Happy with product

Needed house and car insurance Was out of UK for 30 days prior to renewal Aviva could offer quote up to 60 days in advance which helped Car insurance was competitive and cheaper than last year House insurance similar and oddly was done through my bank and it was Aviva!! Need to make all decisions online as customer service did not really want to discuss options So far so good

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

YoungTaff

Dja1 gave this product an overall rating of 5 / 5

Buyer review

Customer service

I rang them for a quote for my car they where so polite, well mannered, and made me fill relaxed on the phone, inconclusion I have car insurance with you now and being overror 50 was reasonable in price too. So we'll worth a ring for insurance.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Dja1

Spen gave this product an overall rating of 4 / 5

Buyer review

No fuss car insurance.

Straight forward online application and quick response. All documents easy to access through app and reasonably quick to access customer services by phone.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Policy features and benefits
4 / 5
Value for money
3 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Spen

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