Frequently Asked Questions
Ask us a question
You asked: How do I make a life insurance claim?
If you've been diagnosed with an illness and you think you could be entitled to make a terminal illness claim, please contact us as soon as you feel you can.
If a loved one has recently died and you are looking to make a claim on their life insurance policy, please contact us and a member of our claims team will help to take care of everything.
Losing a loved one is a distressing time, so Aviva staff are trained to help making a claim as straightforward as possible. Whether a claim is made over the telephone or through the post, a member of our experienced, UK based claims team will help take care of everything and will be available 5 days a week to support you through your claim.
To make a claim, please call us on 0800 015 1142.
If your policy was previously Friends Life please visit the contact us page to find the correct details.
Did this answer your question?
Answers others found useful
Browse our FAQs by topic