Frequently Asked Questions

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You asked: Will my family have to fill in a lot of paperwork for a life insurance claim?

If your family call us to make a claim, we can help them complete the claim form over the phone, but there may still be some things for your family to complete.

Losing a loved one is a distressing time, so Aviva staff are trained to help making a claim as straightforward as possible. Whether a claim is made over the telephone or through the post, a member of our experienced, UK based claims team will help take care of everything and will be available 5 days a week to support your loved ones through their claim.

To make a claim, please call us on 0800 015 1142.

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