What is health insurance?
Health insurance, also known as private medical insurance, is cover that helps pick up the bill for private medical care for a future short-term injury or illness.
Take it out for yourself, your partner and your family. You can enhance or reduce your cover with optional add-ons depending on our budget or what is important to you.
Health insurance can offer more control over your treatment choices and help reduce how long you might wait for an appointment, to the diagnosis of a condition or surgery.
The benefits of our health insurance
How much does health insurance cost?
It depends on things like your age and where you live and, if you’re switching to us, how many claims you’ve had. But you can control the features you have and don’t have, which can increase or decrease your premiums.
My Healthy Discount:
You could save up to 15% on your first year premium if you meet our health-related eligibility criteria. The discount will reduce over future renewals. Please view the My Healthy Discount terms and conditions for full details.
Renewal price guarantee
Take out a new health insurance policy with us, and we'll guarantee your premiums won't increase at first renewal if you haven't made a claim that's reduced your no claim discount level.
Who do we cover?
What does our health insurance cover?
Benefits that come as standard with our health insurance:
Consultations and/or treatment with a specialist
Full cancer cover
Out-patient mental health treatment
With a choice of:
Guided hospital option
Key hospital list
Our standard list
Enhance your cover with any of these optional add-ons. Choose from:
- Dental and optical
- Mental health upgrade – 28 days in or day-patient treatment
- Other treatment and therapies including osteopathy, physiotherapy and chiropractic
- Extended hospital list
- Protected No Claim Discount
Reduce your premiums by removing cover you don't want. Here's what you can remove:
- Reduced out-patient options
- Six week option
- Member excess options
- Signature hospital list
- Trust hospital list
Your total wellbeing
The tools you need to make positive changes. Here's how our wellbeing services can be there for you.
An online health and wellbeing tool that helps you find out how healthy you are. It could also help save you money when it’s time to renew your policy.
Aviva Digital GP
An app that gives you access around the clock to five GP video consultations per member, per policy year, and repeat NHS prescriptions – at no extra cost ‡
We’ll help you get fit and stay healthy with savings on gym services, discounted lifestyle products and offers at over 3,000 nationwide health and fitness clubs ‡
24-hour Stress Counselling helpline
If you’re stressed and want to talk to someone, experienced counsellors are available 24 hours a day, seven days a week (for members aged 16 or over)
Mental health support
If you're struggling with stress, anxiety or poor mental health, it can be difficult to get back on track. We can help by providing easy access to information, videos and articles,
on a range of topics ‡
Cancer Care with Get Active
You can benefit from savings on products and services that can help make a small difference if you or someone close to you is living with cancer. The service provides you with discounted products and services that can help with the daily living adjustments a cancer diagnosis and treatment can bring, as well as offers on services and experiences that may enhance quality time spent with family and close friends ‡
‡ These services are non-contractual and can be changed or withdrawn at any time.
Our insurance offers wide-ranging cover against illness, cancer, accidents and curable diseases. The language of health insurance can be confusing, and can mean very specific things, so here’s a guide to some of the key terms.
What's not covered
Health insurance FAQs
Do I need to renew my policy every year?
Does my health insurance cover me abroad?
Can I add others to my policy?
Are there any age limits to buying health insurance?
Will my health insurance premiums change every year?
Ready to get a quote?
Our Health insurance cover is just a few steps away.
What you need to get a health insurance quote
When you get a quote from us, we’ll ask for a few details, including:
- Personal information – such as your name, date of birth and address
- When you want your cover to start – today or a date in the future
- If you want to add anyone else to the policy – if you include a partner or children, we’ll need to know their details too.What type of cover you want – customise your policy by choosing add-ons and your hospital option.
- Any medical history – we’ll ask you to pick either moratorium underwriting or full medical underwriting, which deal with pre-existing medical conditions in different ways.
Or call us free ^
0800 015 9830
Monday to Friday: 9:00am - 6:00pm
Weekends and bank holidays: Closed
^ Value: For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 and 0808 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. Our opening hours may be different depending on which team you need to speak to. At Aviva we operate a zero-tolerance policy on abuse of any kind. Our staff/colleagues are committed to treating you with courtesy and respect and ask that you do the same.
At Aviva we operate a zero-tolerance policy on abuse of any kind. Our staff/colleagues are committed to treating you with courtesy and respect and ask that you do the same.
Other health insurance options and tools
Here’s how else you can protect yourself and keep an eye on your health.
Find out what’s wrong quickly with easy access to diagnostic tests and consultations.
It doesn’t cover any treatment resulting from your diagnosis.
Alcohol units calculator
Our alcohol units calculator can help you monitor your drinking levels by converting the alcohol you drink into measurable units and calories consumed.
Our BMI calculator, which is only suitable for adults, is a way to measure if you're a healthy weight for your height.
Calculate the number of calories required to keep your body functioning at rest and at different levels of activity.
Be the best you
Get health and wellbeing know-how the easy way with our guides and info.
Get independent information about the quality and cost of private treatment available from doctors and hospitals from the Private Healthcare Information Network.