How to change funds

If you’re ready to make some changes to the way your plan is invested, there are a few simple ways of doing it, depending on your type of plan.

Seeking financial advice

We strongly recommend you speak to a financial adviser before making any investment changes. To find one in your local area, visit

Life Products

Contact us


0800 096 3530

Monday to Friday
8.30am – 2.00pm


0800 092 2436

Monday to Friday
9am – 5pm

Calls may be recorded and/or monitored.

Complete a form

If you prefer to write to us, download and complete our switch form (check your plan is covered by this form – if not, give us a call).

Pension Products

For general enquiries about your policy:

Please input your policy number to help us find the correct contact details and documents for your policy.

Policy number

If you are not an existing customer or don't know your policy number, please visit our general contact page.

For Pension Portfolio customers, please use the contact details further down this page.


If you have a pension with Aviva, it may be possible to do your research and switch funds using MyAviva - the most straight forward way to manage your pension.

Log in or register for MyAviva.

Collective investments and ISAs

Contact us

0800 051 2003

Monday to Friday
8.30am – 5.30pm

Calls may be recorded and/or monitored.

Write to us

If you prefer to write to us, please detail the funds you wish to switch out of/into, whether they are regular or future payments, and by which percentages.

Aviva Investors,
Administration Office,
PO Box 10410,
CM99 2AY

Pension Portfolio

Contact us

0800 046 6167

Monday to Friday
8.30am – 5.30pm

Calls may be recorded and/or monitored. We can only offer factual information, not advice.

Need some advice?

If you’d like a hand deciding where to invest your money, a financial adviser could help.

For more information about getting financial advice, visit our financial advice page.

Back to top